Improving Quality Culture in Pharma With VR Training
Insights – Quality

In our previous article “Inspection Insight: No Compliance Without Quality Culture” we discussed the vital role of cultivating a quality culture in pharmaceutical operations, going beyond mere compliance to embrace a proactive attitude and a deep-rooted commitment to quality. Now, let’s explore how our Innerspace Virtual Reality (VR) Cleanroom Simulator Training can effectively address and enhance these quality culture challenges.

Training Effectiveness is the Foundation of Quality Culture

The best company-wide quality culture leads to nothing, if the training is not able to provide the trainee with the theoretical knowledge and practical skills to deliver quality in production. This is where VR training excells.

Research increasingly supports the efficacy of VR training, revealing it to be more effective than traditional training methods across various metrics. Specifically, studies in science education and the development of specific abilities have shown significant benefits when using VR training. This method leverages simulation and virtual world representations, which have proven particularly effective compared to conventional approaches. VR training consistently outperforms lectures and real-world practices in enhancing both knowledge and skill development. Moreover, it has demonstrated a unique capacity to sustain the learning effect over time, indicating that learners not only acquire but retain information and skills better.

This could also be attributed to the multimodal learning approach of VR training, with not only auditive and visual input, but also the ability to interact with the environment, combining all different learning style into one package. These findings underscore that Virtual Reality Simulator Training stands out as a superior training method, catering effectively to diverse learning styles. In the context of quality culture, the improved effectiveness of VR training leads to a better foundation of knowledge and skill, on which quality culture can thrive.

A Risk-Based Approach for Realistic Training

A gap between theory and practice, between training and work-reality not only confuses trainees and reduces their performance, it also endangers quality culture by highlighting the misalignment between departments and undermining the seriousness of the training itself. To prevent this, the training modules in the Innerspace VR Cleanroom Simulator are developed using a risk-based approach.

In contrast to typical training foundations like SOPs, this approach starts by analyzing the process-practice, instead of theorizing. It first analyzes potential behavioral errors in a process and assesses their criticality based on various factors and variables. This information serves then as a foundation to integrate the most essential concepts with the most critical process steps and necessary skills into a comprehensive and impactful training module. This aligns the training scenarios with the true criticality of real-life scenarios, thus enhancing the relevance of the training content to everyday work reality.

Awareness and Instant Feedback for Risk-Ownership

Our VR training demonstrates both correct and incorrect behaviors through visual cues and instant feedback. When trainees make mistakes, the system immediately notifies them, providing an opportunity to understand and correct their actions in real time. This method of immediate reinforcement helps solidify the learning of correct behaviors and the avoidance of errors. Additionally, VR training effectively breaks down complex concepts that underpin the rationale behind preventive actions and appropriate behaviors. This educational approach ensures that trainees not only know what to do but understand why these actions are necessary, deepening their engagement with the training material.

Instructions During a Virtual Reality Simulator Training

By immersing employees in simulated cleanroom challenges, our VR training empowers them to proactively identify and address issues. This kind of proactive problem-solving is crucial in fostering a culture of continuous improvement, which is essential for maintaining high standards and achieving excellent inspection outcomes. Through these simulations, trainees experience firsthand the potential consequences of their actions, enabling them to adapt and refine their behaviors to prevent future mistakes. Such immersive and interactive training not only enhances understanding but also ensures that employees are well-prepared to apply their knowledge in real-world scenarios, thus improving overall operational efficacy and compliance. With the Innerspace VR Cleanroom Simulators, trainees become risk-owners.

Understanding Regular Assessment as an Opportunity

With its foundational risk-based approach and integrated behavior measurement system, our VR Simulator stands out in continuously assessing employee performance.


It provides both real-time feedback and long-term analysis of training progress, which are crucial for ongoing improvement. This constant evaluation helps in pinpointing areas where employees excel or need further development, thereby tailoring the training to meet individual needs and reinforcing the organization’s commitment to upholding high standards of quality and compliance.

This immersive training environment also prepares employees for the pressure of inspections by simulating these high-stakes situations in a controlled setting. Employees become accustomed to and confident in handling assessment situations, ultimately viewing them as opportunities for improvement rather than threats. This not only deepens their understanding of the quality culture but also significantly enhances their performance during actual inspections. The VR training thus serves as a critical tool in building a resilient and proactive workforce capable of consistently delivering on quality and regulatory expectations.

Conclusion: VR Training improves Quality Culture

With regulatory authorities placing a higher emphasis on quality culture and consequently raising inspection standards, training practices and methods must also evolve to ensure quality and compliance. The Innerspace VR Cleanroom Simulator represents a significant advancement in training technology, providing a tool for cultivating a quality culture that meets and exceeds regulatory standards. It emphasizes effective and realistic training, risk ownership, and regular assessments for continuous improvement. By integrating this technology, pharmaceutical organizations can enhance their operational integrity, ensure patient safety, and maintain a competitive edge in a highly regulated industry.

The Innerspace VR Cleanroom Simulator Training…

  • increases training effectiveness, building the foundation of a robust quality culture

  • aligns the training scenarios with the true criticality of real-life scenarios

  • turns trainees into proactive risk-owners who mitigate production risks

  • makes trainees used to regular assessment and inspection-confident

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